Director of Operations

Title

Director of Operations

The Opportunity

At Clean Slate, we believe in the power of business to create lasting social change. We live this belief by creating employment opportunities that restore dignity and provide hope for individuals struggling with homelessness. Our Director of Operations will have the opportunity to join a team passionate about our work and mission. This position will require both an entrepreneurial mindset and strategic ability in order to scale and manage our established commercial janitorial, litter abatement, and staffing enterprises. In this position your work will create life-changing opportunities for our employees in the Fort Worth area.

 

The Position

Manage the Department

  • Responsible for the oversight of 50+ employees including the Operations Manager and Team Leads
  • Execute and implement new contracts. Ensure the service provided meets all contract requirements by the deadline
  • Coordinate department hiring and training with Career Developer and Human Resources
  • Resolve customer complaints with Sales Team to ensure service standards are upheld
  • Deliver consistently high levels of customer service to all prospective and current customers, business owners, and other stakeholders ensuring that we meet or exceed customer expectations

Be Effective

  • Comprehensive understanding of scheduling, hiring, conflict resolution, and resource management.
  • Effective time management and ability to work independently
  • Evaluate and identify areas for improvement and efficiency in operation policy and procedure.
  • Track all expenses and manage payroll, supply expense, and overhead per enterprise

 

Benefits

  • Comprehensive health, dental, and vision insurance with optional health savings account
  • Paid time off (up to 20 days 1st year), 401K match, life insurance, short and long term disability
  • Company computer provided. Mileage and cell phone reimbursement

 

Who we are looking for

  • Passion for Social Change and Entrepreneurship
  • Minimum 4 year experience in Operations with Management Experience
  • Bachelor’s degree or equivalent experience required
  • Excellent organization and time management skills
  • Ability to work simultaneously on multiple and unrelated projects
  • Excellent communication and problem-solving skills
  • Ability to take initiative with integrity
  • Must be able to collaborate, communicate, and have fun with teammates, coworkers, and customers
  • Willingness to be on call after hours and have a flexible schedule depending on business needs
  • Computer literacy required. Must be proficient in internet research and Microsoft Suite: Word, PowerPoint, and Excel

 

Get in Touch

Interested in the position or learning more? First, check out our website at cleanslatedfw.org. Then, send your resume to Kirsten at kham@journeyhome.org along with any additional documents you wish to include.